Frequently Asked Questions
What are all the payment methods available through Rajmudra Forex?
1. Cash - Only for buy forex transactions below Rs 50,000. If you are buying forex for more than this amount, then you need to opt for one of the below payment methods.
2. Bank Transfer - You can directly Transfer the exact amount to our bank account.
3. UPI - One of the latest payment methods, UPI, is also available on our network.
Are there any hidden/extra charges in Rajmudra Forex?
There are no hidden charges from our side.
The only extra charge the customer needs to pay will be GST and the delivery charges.
The delivery charge will vary according to the location. It can be either nil or anywhere between Rs 0 to Rs 200
What is the procedure to raise customer complaints in Rajmudra Forex?
Customer complaints can be raised through our Email: rajmudraforex@gmail.com
u can also reach out to us through;
Phone: 7977890779
WhatsApp: 7021382608
Communicate directly with our customer support agents through the channels mentioned above.
Do I have to pay any tax on foreign exchange transactions?
Yes.
In India, you’d have to pay GST for forex transactions.
Take a look at the below table to find out how much tax you are liable to pay according to the amount of money involved in the transaction;
Tax on forex transactions
Money Transfer Slab Minimum Tax – Maximum Tax
Slab 1 [Up to Rs 1 lakh] Rs. 45 – Rs. 180
Slab 2 [Rs 1 lakh to Rs. 10 lakh] Rs. 180 – Rs. 990
Slab 3 [Above Rs. 10 lakh] Rs. 990 – Rs. 60,000
The maximum GST for forex transactions is capped at Rs. 60,000
How often are the rates updated in Rajmudra Forex?
Our exchange rates are updated every 1 minute.
How can I cancel my forex order placed at Rajmudra Forex?
You can contact our customer support team through the channels below to cancel your forex order
Phone: 7977890779
Email: rajmudraforex@gmail.com
WhatsApp: 7021382608